Frequently asked questions


What if I don't see the part(s) I am looking for?

Contact us with the information at sales@butlermfgparts.com and we will be happy to accommodate your request.

How long will it take for my order to arrive?

Typically 10-14 business days.

Who is responsible for unloading at delivery?

The customer is 100% responsible and we recommend having a forklift on site.

What happens if my order shows up damaged?

Take photos of the damaged items, note the damage on the carrier's BOL, and contact us.

What if my project is tax exempt?

Send over the tax exempt form to us at sales@butlermfgparts.com

How do I know if I have a Butler Building?

Call us or send us photos and we will help identify the building.