Frequently asked questions
- What if I don't see the part(s) I am looking for?
Contact us with the information at firstname.lastname@example.org and we will be happy to accommodate your request.
- How long will it take for my order to arrive?
Typically 10-14 business days.
- Who is responsible for unloading at delivery?
The customer is 100% responsible and we recommend having a forklift on site.
- What happens if my order shows up damaged?
Take photos of the damaged items, note the damage on the carrier's BOL, and contact us.
- What if my project is tax exempt?
Send over the tax exempt form to us at email@example.com
- How do I know if I have a Butler Building?
Call us or send us photos and we will help identify the building.